YouSendIt

Upgrading Customer Support

As a start-up we want to provide the best possible customer support yet sometimes we just run out of resources. And then things go wrong. After all there is a lot of technology behind even a simple email. Last weekend - between Friday 11 AM and Saturday 6:30 PM your support requests were not delivered. That's the bad news. The good news is that we significantly upgrade our customer support. We will keep you informed on the support services we implement over the next weeks. In the meantime, if you did send a support request over the weekend and have not yet hear from us, please resend your request and we will take care of it.

We are really sorry about this inconvenience. We want to share with you that we had a technical issue that is now fixed and when you resend your request you will get a response.

Professionals switch to YouSendIt

More and more users around the world use YouSendIt to send files of all sizes in a professional and easy way.

Doug - a Texas-based consultant helping to "move organizations from conversations to actions" - blogged  why he  moved to YouSendIt from another service because he likes "the look and responsiveness".
He is a "success facilitator" (check out his site) and knows what he's talking about.

Businessweek features YouSendIt: Sharing big files easily

BusinessWeek features YouSendIt on their Tech101 Video Podcast as the easiest way to take the hassle out of sending large files. Listen to Arik Hesseldahl, senior technology writer at businessweek.com as he answers the question if there is an easy way to collaborate on a video editing project via the Internet?: "The short answer is YES; there is a great new service called YouSendIt and it is as easy as can be".

Get the video here to play in iTunes.

We agree on the motto of Arik's video podcast: " Technology should be easy; when it's not, it's not your fault".

So there are no more excuses, get started on your video project now.

            

YouSendIt at PhotoShop World Boston April 4-5, 2007

We are excited to be part of the biggest PhotoShop event in Boston this week. Make sure to visit us at booth 106 to see how easy it is to send your large PhotoShop files with YouSendIt. As a serious PhotoShop user you quickly end up with a 45 MB file - now what?
You could print it and send over the print in a roll. Sounds like a somewhat outdated way of  handling things. Or you could burn a CD and overnight it. Equally outdated.  Just  go to www.yousendit.com, select the file and YouSendIt! That was easy.

Now there is something even better coming......

Visit us at PhotoShop World to be the first to benefit from a dramatically new way to send your PSD files and get a special show deal. And if you can't make it this time, check back on the blog in 3 days and we'll take care of you.