“Prior to YouSendIt, we had a somewhat cumbersome process for sending files compared to the new process,” said Raj Croager, CIO for FASTSIGNS. “Customers had to install a File Transfer Protocol (FTP) client and we had to continuously walk both franchisees and customers through the whole FTP path for sending files. It was a big time sink for us and it caused unnecessary aggravation for both customers and franchisees.”
FASTSIGNS is recognized as the leader in the sign industry with over 500 franchises across 5 countries. They implemented the YouSendIt service and integrated YouSendIt's branded dropbox into their process for receiving big files from their customers. The results have been very positive.
“We wanted it out of our hands,” said Croager. “By outsourcing to a managed service like YouSendIt, we are saving in the neighborhood of $40-50K a year just on hardware and overhead savings. The most important thing is that we made it much easier for customers and franchisees. That trumps all savings by far.”
Read the entire case study for FASTSIGNS.