By Kirk McCracken, VP of Marketing, Litigation Support Services
YouSendIt has quickly become an integral part of the way Litigation Support Services does business and we could not be happier with our relationship.
Since our inception, LSS has bucked the industry norm in the litigation support field, stressing a quality product for our clients rather than aiming to gain clients via a low price point and then nickel and dimming them to death for all the extras. It is common practice in the industry to undercut your competition with a transcript page rate slightly lower than them and then charge the client extra for condensed copies, word indexes, asciis, e-trans and other additional features.
From the beginning LSS has done things a little differently, we have never charged extra for any transcript add-on and we never will. Though our page rate may be a couple of cents higher than our competition’s, when you compare apples to apples, your best value is always LSS.
As we looked at ways to increase the value of our services we found that we needed a solution to get our product to our client in the quickest, most efficient way possible. Two years ago, we began offering free exhibit scanning and linking to the transcript along with free video-text synchronization on our depositions. These are additional value-added services that further serve to separate our service from our competition.
The problem we ran into was the greatly increased size of digital copies of our product made digital delivery extremely burdensome. However, once we used YouSendIt, that problem quickly disappeared. With YouSendIt we can quickly, easily and securely send large files (usually between 50 – 100 megs) to clients and allow them to have access to their transcript, exhibits and video files within minutes and at no charge rather than waiting a day for a express delivered copy that incurs a delivery charge. The download page is also branded with our logo and company information allowing for additional name recognition to our clients.
We could not be more pleased with YouSendIt and we will continue to use their services long into the future.






Meisha 







