Author Archive

YouSendIt Now Microsoft Silver Unified Communications Certified

November 3, 2011

YouSendIt Now Microsoft Silver Unified Communications CompetencyWanted to announce that YouSendIt has achieved Silver Unified Communications Competency in the Microsoft Partner Network. What does this mean for you and your business?

To get the Silver Competency, we completed many tests to confirm the level of technology expertise. We also needed to get customer references and work with a certain number of Microsoft certified professionals who were versed in the standards we needed to meet.

Now businesses using YouSendIt or thinking about using YouSendIt, know that we will support Microsoft Outlook and Exchange up to Microsoft’s standards. Customers know they are getting a quality product that works with Microsoft, not against it.

Not only does our technology work well with Outlook and Exchange, but being a part of the Microsoft Partner Network we are equipped with training, resources, and support. This will make sure that our services all always up to par, and are providing you with the best Microsoft integration as possible.

Check out the full details here.

YouSendIt Introduces New Channel Partner Program

November 1, 2011

The YouSendIt AirplaneWanted to introduce everyone to our new channel partner program as well as our new VP of Worldwide Alliances, Sean Jacobsohn. He is responsible for growing revenue through channel partnerships.

Sean Jacobsohn was previously VP of channel management at Cornerstone OnDemand. During his four years at the company,  revenues grew from $7M to $72M. Prior to Cornerstone OnDemand, Jacobsohn was VP of sales and partner development at WageWorks, which grew 1,802% in just 3 years. See full Bio here.

In Sean’s short period at YouSendIt thus far, he has played an integral role in partnering with PC Mall. For those of you that are not familiar, PC Mall is a leading value-added direct marketer of technology products, services and solutions to businesses, government, educational institutions and individual consumers. They needed a partner that provided a cloud application, which their customers could use to securely collaborate on documents beyond company firewalls. To learn more about how YouSendIt’s Enterprise Management Solution helps offload attachments from Microsoft Exchange servers, check out our business pages.

If you are a reseller interested in becoming a YouSendIt partner, you can visit the partner page. The program includes extensive technical, marketing and sales support, including free sales and technical staff training as well as marketing and sales materials.

Mobile, Tablets, and the Cloud – The Gartner Symposium/ITxpo 2011

October 26, 2011

It is not a surprise that cloud computing is still a hot topic within the Tech and IT industries. But a trend that came up a lot was how mobile and tablets are changing CIOs strategy mainly about security. During the week many analysts and speakers touched on the issue of  “Bring Your Own Device“. This is the idea that we all know, where employees are bringing their traditionally personal devices to work, and asking to use it for business use as well. IT managers and CIOs are now having to deal with the difficult challenge of making their data secure – no longer having the luxury of controlling the device. Gartner urged the IT audience to embrace this wave of mobile and tablet devices, allowing employees to be more productive and efficient.  IT and the rest of their company need to work in harmony to allow personal devices in the enterprise, but employees need to allow IT to add the necessary security measures.

There were many other topics discussed – but everything seemed to always come back to the cloud. You can hear some of the keynote sessions at the Gartner Symposium Live. Some of the most memorable keynotes were from the Harvard professor Clayton Christensen, who coined the phrase, “disruptive technology”, and FedEx’s CIO Robert Carter speaking about how he has made FedEx’s IT department a competitive advantage.

Also some other recaps of the event:

1. Gartner Symposium Headlines Next Hot Technologies: PC Magazine

2. Stop the Upgrade Path; Time to ‘Re-imagine IT,’ Says Gartner: The Journal

Thought you would all enjoy some pictures from the event.

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YouSendIt and WinZip bring you ZipSend

October 25, 2011

YouSendIt has partnered with WinZip to power ZipSend.  ZipSend is a new file delivery service utilizing the power of YouSendIt’s leading file sharing technology and WinZip’s best-in-class expertise for encrypting and compressing files.  WinZip’s applications connect to the ZipSend file delivery service automatically, whenever you send a large file.

This partnership marks a great addition to the YouSendIt network. You can now access the power of YouSendIt from multiple access points, such as using the YouSendIt browser app  through Conduit Tool bars, or using the Attach Large Files application in Yahoo! Mail.

A nice benefit coming from the partnership is if you are YouSendIt user and a current WinZip user, you can use your YouSendIt credentials to easily access ZipSend.  Similar to YouSendIt,  you can also track your files online, encrypt your files, and control file access.  This is another great way YouSendIt allows you to send large files easily and securely.

Enterprise Security in the Cloud

October 24, 2011

By: Chris Badger, Director of Enterprise Business Development at YouSendIt

While attending the Gartner ITxpo in Orlando, Florida, last  week, I had the benefit of attending the session, “Data and Content in the Cloud: Preparing for a New World of Information Management,” presented by analysts Mark Gilbert and Mark Beyer. Gilbert and Beyer nicely framed the benefits and concerns presented to businesses who want to consider cloud-based content collaboration solutions like YouSendIt. One of the major themes of the session was security and how businesses can address their concerns.

Here are four major security concerns CIO’s have and how YouSendIt can address them.

1. Are my files or content secure in the cloud?

YouSendIt transmits content over the Internet using 128-bit SSL encryption with Class 3 certificates and cryptography. File names are dynamically randomized and the data is immediately replicated. All files in our secure data centers are stored on encrypted volumes using 256-bit AES encryption. These measures ensure that the confidentiality of the data is maintained during transmission, uploading, downloading and storage of a file.

2. How do I ensure the files or content are received only by the authorized recipients?

The default functionality for YouSendIt enables recipients to access a file without requiring a YouSendIt account or having to log in. We designed this user experience for ease of use. However, our Send File process provides several optional settings, such as requiring recipient verification through a password. This ensures only authorized personnel can download a file. Our Folder Sharing feature can also require anyone downloading a file from a folder to authenticate first.

3. Does YouSendIt have a file retention policy?

Unlike FTP systems, the YouSendIt cloud services enable variable file-retention policies so confidential or intellectual property is made available for desired recipients and then withdrawn to avoid unwarranted exposure. YouSendIt’s business subscriptions provide default file-retention policies, such as two weeks, that can be established by IT on behalf of all YouSendIt users before files are no longer accessible. End users can change some these defaults so specific files can be available for longer durations or in perpetuity.

4.Can I set up secure extranets so my employees can provide easy access to content for outside parties?

The Shared Folder feature allows the folder owner to set access controls for any employee or outside party. The access controls can be “view only” or “view and modify” privileges. One Shared Folder use case is for sales reps to set up custom folders for their prospects or customers with read-only access to the files. Another Shared Folder use case is project management, where several outside vendors or consultants need to download or upload content along with your company’s employees. A Shared Folder can have sub-folders to provide structure and hierarchy for managing the project content. Setting up the folders and user permissions takes just a few minutes.

If you have questions about YouSendIt security please add your comments below. Thanks!

What to Consider When Migrating to Microsoft Exchange 2010

October 19, 2011

By: Chris Badger, Director of Enterprise Business Development at YouSendIt

 According to Osterman Research, more than three-quarters of Exchange server customers are still using the 2007 and 2003 versions. Most cloud companies have upgraded to Microsoft Exchange 2010, so is it time for your company too?

Depending on the situation, a managed file-sharing/attachment management (MST/AM) solution can complement an organization’s needs to alleviate email attachment limitations and email bandwidth restrictions.  Here are some things you may want to consider before moving to Exchange 2010.

1. What Really Makes Email Management so Problematic?

According to Osterman, IT’s biggest headaches are message storage and attachment control. Attachments larger than 10 megabytes account for slightly more than 45 percent of total email volume. Basically, large file attachments are dominating email bandwidth.

2. What are the IT benefits of upgrading to Exchange 2010?

Microsoft Exchange 2010 has increased reliability, reduced disk Input/Output and a clearer pathway to the cloud and unified messaging. However, the exclusion of single-instance storage (SIS) increases email capability, so that it will offset some of the storage gains you get from upgrading. You can balance this deficiency by using an external file-sharing solution. These cloud services reduce storage volume while increasing reliability and performance.

3. What Do Your Employees Really Need?

Will a new Exchange Server increase employee productivity? Probably. It will dramatically increase with adding a cloud-based MST/AM solution. If you are in a large file-intensive industry such as graphic design, architecture, engineering or manufacturing, it is imperative to have a solution that will enable workers to send these data-intensive files as easy as a text-only email. No more printing files unnecessarily or using CDs, DVDs or couriers to deliver big files.

4. What Does Your IT Department Really Want?

IT will never complain about reduced maintenance. By removing the majority of storage-hogging large files and the IT time needed to manage Exchange storage issues, backups can be performed more efficiently, system crash recovery can occur more quickly and email size quota rules can be more flexible. Bottom line: cloud-based MST/AM solutions with Exchange 2010 will make server maintenance easier and cheaper, and increase day to day productivity.

How To: Email Files Securely Using YouSendIt

October 18, 2011

As many of you know and have experienced, email providers often have size restrictions on attachments as small at 10MB. That’s why your files either take forever to transfer or they simply don’t go through. Your only option used to be to send multiple emails, or use other workarounds that risk data loss.

How to Email Large Files with YouSendIt

YouSendIt is as easy as sending a standard email, but faster and more secure. Here’s how to email files using our solution:

  1. Select your file. Select your files to email through your web browser, from your desktop, your mobile device or using the YouSendIt Microsoft Outlook plugin.
  2. Press Send It to email your files. YouSendIt securely stores your file and emails your recipient a link to download the file.
  3. Download your file. Your recipient receives the email notification, clicks the link in the email and downloads your file.

YouSendIt provides:

  • Highly secure means of email for large files. Learn more about our seven-layer security policy.
  • Lower storage costs and server burden:  YouSendIt provides lower storage costs and takes the weight off your network and servers.
  • Eliminates bounce-backs: Since you can send entire files and folders up to 2GB at once, you don’t need to worry about emails bouncing back or overflowing inboxes with multiple emails.
  • Save time: Use our Microsoft Outlook Plug-in to save time by sending via YouSendIt, directly from within Outlook.

Signup for a 14 day free trial of YouSendIt Pro!

Customer Spotlight – Litigation Support Services

October 14, 2011

By Kirk McCracken, VP of Marketing, Litigation Support Services

YouSendIt has quickly become an integral part of the way Litigation Support Services does business and we could not be happier with our relationship.

Since our inception, LSS has bucked the industry norm in the litigation support field, stressing a quality product for our clients rather than aiming to gain clients via a low price point and then nickel and dimming them to death for all the extras.  It is common practice in the industry to undercut your competition with a transcript page rate slightly lower than them and then charge the client extra for condensed copies, word indexes, asciis, e-trans and other additional features.

From the beginning LSS has done things a little differently, we have never charged extra for any transcript add-on and we never will.  Though our page rate may be a couple of cents higher than our competition’s, when you compare apples to apples, your best value is always LSS.

As we looked at ways to increase the value of our services we found that we needed a solution to get our product to our client in the quickest, most efficient way possible.  Two years ago, we began offering free exhibit scanning and linking to the transcript along with free video-text synchronization on our depositions.  These are additional value-added services that further serve to separate our service from our competition.

The problem we ran into was the greatly increased size of digital copies of our product made digital delivery extremely burdensome.  However, once we used YouSendIt, that problem quickly disappeared.  With YouSendIt we can quickly, easily and securely send large files (usually between 50 – 100 megs) to clients and allow them to have access to their transcript, exhibits and video files within minutes and at no charge rather than waiting a day for a express delivered copy that incurs a delivery charge.  The download page is also branded with our logo and company information allowing for additional name recognition to our clients.

We could not be more pleased with YouSendIt and we will continue to use their services long into the future.

Advancing Business Content Collaboration in Your Business

October 13, 2011

By: Brian Curry, Vice President of Product and Business Strategy, YouSendIt

I recently joined the following three GigaOM Pro experts for a lively virtual roundtable on “The Future of Work: Collaborating Around Business Content ” – David Card, Research Director, GigaOM Pro; Sameer Patel, GigaOM Pro Analyst, Managing Partner, The Sovos Group; and Larry Hawes, GigaOM Pro Analyst, Principal, Dow Brook Advisory Services.

David Card started the tone of the discussion with an audience poll; 97 percent rely on email to share business content inside and outside of their companies. Not too surprising, still a remarkable number. He also disclosed results of a recent survey indicating that two-thirds of firms allow personal technology in the workplace, while 41 percent allow employees to use their own smartphones, tablets and other devices independently.

Professionals are empowered by their devices and the applications on them to be able to easily access their data inside and outside the parameters of work. Patel confirmed that he’s seeing organizations trust their workers to take care of responsibilities remotely using an array of cloud applications.

At the same time, Hawes noted that consolidation and M+A activity have created new silos, resulting in the adoption of disparate content management systems. Many companies are working through this challenge today. Even with access to content management systems and a need to share increasingly large multimedia files, 95 percent of file sharing among marketing, legal and other professionals are still attempted via email on an ad hoc basis; and it is not working very well.

Therein lies the paradox that surfaced as the theme of our discussion. Users are most comfortable within email, but this medium has the most limitations. How can companies reconcile this quandary? Create sharing applications that are based or can fit within the email environment. Let it be the foundation upon which the content collaboration experience is introduced, ultimately providing a applicable framework that can spur further adoption.

But once you achieve end-user adoption (the first factor that you should be evaluating when measuring the effectiveness of a collaboration solution), you still need IT’s buy-in. Hence, give IT what it wants—control. Extend APIs, native integration, security/manageability features, and single sign-on capabilities.

As content collaboration tools roll out across enterprises and integrate with established enterprise content management and CRM systems, will email die a slow death? Absolutely not. Email will always be the common denominator of social contracts. It will just evolve.

Apple iPhone Event – Cloud Adoption

October 3, 2011

By Varun Parmar, Director of Product Management, YouSendIt

Like many others across the world, I will be tuning in to Apple’s event tomorrow. The imminent release of the iPhone 5 and iCloud is great news for the industry, sparking a significant spike in the adoption of cloud services. Instead of tens of millions of people using online content storage, millions or billions of people will be doing so. As a result, more and more people will become comfortable with storing and accessing content from the cloud.

Why?

Apple will integrate iCloud seamlessly into its existing platform, the platform already used and loved by millions. So it won’t be long before accessing content from the cloud anywhere at any time becomes second nature.

Apple has designed an ecosystem that works perfectly within their own applications and devices. Google generated buzz around its Google Drive available on the Chrome OS last week. We can expect Microsoft to do something similar with Windows 8 and Windows Mobile. Clearly, each of these platform vendors will focus mostly on their respective desktop+mobile platforms – Apple (OSx + iOS), Google (ChromeOS + Android), & Microsoft (Windows + Windows Mobile).

However, people do not live solely in one ecosystem. It’s obvious to us that people are carrying an array of Apple, Google, and other devices at once. Even if you are on one platform, you work with vendors, customers and partners who operate on platforms of their choice. Say you work at a creative agency. You design on a Mac and save your projects to iCloud, but your client works on a PC. So when it comes time to get your client’s input or sign-off on the project, you’re stalled.

We live in a heterogeneous society, where you need cloud applications that work with all devices and all platforms. They also need to be business friendly, meaning you can use the application inside and outside the office. The ability to access your data anywhere at any time is affecting the speed at which we conduct daily business. We can now expedite business because we have the ability to, for example, send and sign a critical document outside normal business hours on your mobile phone. The future is going to be increasingly about the cloud applications you use on your device instead of the device itself.


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